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Windows 7 vs. Cat comm 3

J

JKnapp

New Member
Joined
Jan 15, 2014
Messages
1
Location
Pennsylvania
I have a CAT Communications Adapter 3 after previously owning adapter 2. I am running Windows 7 64 bit and CAT ET 2011A software. I have changed my device in cat et, but when I connect the adapter 3 to my laptop, it isn't communicating. I can open the adapter 3 tool kit, but it tells me that no device is connected. After connecting the adapter 3 to the laptop with the usb cable, you can hear the laptop acknowledging the device but no connection. In the device manager, under the ports it is not listed either, only the usb driver. How can I manually flash to get updated firmware if it isn't recognized?
 
MJHeavy

MJHeavy

Banned
Joined
Sep 27, 2014
Messages
30
Location
USA
Occupation
Technican
Im running a CA3 on windows 8.1 for CAT 2014A ET, JPro, Insite, Service Advisor, etc. No issues so far.
 
B

bades

Member
Joined
Oct 26, 2013
Messages
9
Location
Australia
I have a version 2011a with china cat adapter 3 running on xp pro . For the life of me cant get it to connect . The other day i downloaded the uart to usb driver and changed port settings an got it to work, but when going in to et it couldnt find an ecm to connect to, yes! How good is this im thinking how smart am i ha!! . I turned it off connected it to 2006 140h , stared et and got error 434 incorrect baud rate. Now when i turn it on not connected to anything i get error 142 hardware interface not connected . Doh what to do ?
 
B

bades

Member
Joined
Oct 26, 2013
Messages
9
Location
Australia
Well I am thinking it must be a driver issue but I am not computer savvy enough to work it out, I was looking on the internet and there were a few diagnosis but I've tried everything in my power with no luck I am sure there is an explanation but I am not sure who can help? I even tried to get in contact with the china supplier but when the realized I wanted their time to help me sort it they now refuse to respond . To start with when I bought It, it came pre loaded et on a dell 630. a adapter 3 with Bluetooth which im yet to see work? they sent it to me an on initial start up everything was in Chinese, which made it a little difficult to work with as im not Chinese. they made me load team viewer and their engineer fixed it from their end, so im sure they could help if they wanted to but obviously they don't want to !! very frustrating , they also sold me sis which I cant seem to get an activation for , a lesson learned !
 
S

shawn2015

Active Member
Joined
Oct 10, 2015
Messages
25
Location
canada
Occupation
Con Man
The clones have nothing but issues, That why you pay for a original. Bades if you need help getting sis working email me at [email protected] I think I can figure that part out for yeah.
 
W

wastednights

Active Member
Joined
Aug 23, 2014
Messages
26
Location
Alberta
Can anyone tell me where to get CA3 drivers? The CD I have is damaged and ET is telling me that CA3 is not installed???

I have downloaded from Cat.com the CA3 source code, but not sure what I need to do with it ???
 
S

shawn2015

Active Member
Joined
Oct 10, 2015
Messages
25
Location
canada
Occupation
Con Man
If your driver not working uninstall ET and reinstall the cat et com 3 driver is included with et.
 
zhkent

zhkent

Senior Member
Joined
Apr 21, 2007
Messages
297
Location
Kansas
Occupation
Earthmoving
I plugged mine in and it wouldn't work, it had all been ok. Unplugged it from the usb 3.0 and plugged it into the usb 2.0 and worked.
 
C

Caterp1llar

Member
Joined
Sep 20, 2013
Messages
6
Location
United States
You want to make sure that the power management settings for your USB ports are not enabled.
Windows 10 should auto-detect the CA3 when plugged in. Check your Device Manager to see if it shows up. Also, try another USB port.
 
J

John Banman

New Member
Joined
Mar 1, 2017
Messages
4
Location
Bolivia South America
Caterp1llar said:
You want to make sure that the power management settings for your USB ports are not enabled.
Windows 10 should auto-detect the CA3 when plugged in. Check your Device Manager to see if it shows up. Also, try another USB port.
Click to expand...
It shows up in my device manager. Tried all the usb ports. No found new hardware window comes up.
 
C

Caterp1llar

Member
Joined
Sep 20, 2013
Messages
6
Location
United States
If it's showing up in your device manager, it should be powering up. What is it showing up as in the device manager?

Yes, the power light should come on. Ideally, the CA3 should be plugged into an ECM first and pull power from that source. Some of the new adapters are set by default to only power up from the ECM cable.
 
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